Learn to manage users, customize the applications, reporting, workflows, and use update sets.
Platform knowledge on your way to becoming an Implementation Specialist.
Work with Application Data Management, Reporting, Integrations, and Platform Optimization and Maintenance.
Extend ServiceNow with Scripting.
Build Custom Applications in ServiceNow.
Learn to manage projects from initial demand to project closure through effective scheduling, costing, and resource management.
Learn lifecycles and value of ITSM applications, from the viewpoint of stakeholders and daily users.
Develop the technical skills needed to implement ITSM applications.
Manage the full Asset Management life cycle.
Create and Configure a Service Portal.
A deep dive in developing and using custom widgets.
This course is designed for professionals who implement and configure ServiceNow Cloud Management.
Master the set up, configuration and usage of ServiceNow Customer Service Management.
A deeper dive into GRC with a focus on the technical aspects of implementing the Risk and Policy and Compliance applications.
Learn to work with events and alerts to support IT infrastructure monitoring with ServiceNow.
Learn how to use probes, sensors, and discovery patterns to capture IP-enabled configuration items and their relationships in your ServiceNow CMDB.
Attend Security Operations Fundamentals, a two-day interactive training, where you will learn about this product suites capabilities on the ServiceNow platform
This two-day course covers the domain knowledge, common implementation technical aspects, and various processes needed to effectively manage a Security Incident Response Implementation.