© 2020 by River Horse

OFFICIAL SERVICENOW COURSES

SERVICENOW FUNDAMENTALS

Learn to manage users, customize the applications, reporting, workflows, and use update sets.

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SERVICENOW PLATFORM IMPLEMENTATION

Platform knowledge on your way to becoming an Implementation Specialist.

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SYSTEM ADMINISTRATION ADVANCED

Work with Application Data Management, Reporting, Integrations, and Platform Optimization and Maintenance. ​

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SCRIPTING IN SERVICENOW FUNDAMENTALS

Extend ServiceNow with Scripting.​

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APPLICATION DEVELOPMENT FUNDAMENTALS

Build Custom Applications in ServiceNow.

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PROJECT PORTFOLIO MANAGEMENT FUNDAMENTALS

Learn to manage projects from initial demand to project closure through effective scheduling, costing, and resource management.

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IT SERVICE MANAGEMENT FUNDAMENTALS

Learn lifecycles and value of ITSM applications, from the viewpoint of stakeholders and daily users.

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IT SERVICE MANAGEMENT IMPLEMENTATION

Develop the technical skills needed to implement ITSM applications.

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HARDWARE ASSET MANAGEMENT FUNDAMENTALS

Manage the full Asset Management life cycle.

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SOFTWARE ASSET MANAGEMENT FUNDAMENTALS

Manage the full Software Asset Management life cycle.

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GOVERNANCE, RISK, AND COMPLIANCE (GRC) FUNDAMENTALS

Learn compliance program basics that include risk management and audit engagements.​

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SERVICE PORTAL FUNDAMENTALS

Create and Configure a Service Portal.​

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